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Frequently asked question

    Yes. Svamart is a trusted platform dedicated to promoting Indian art and craft. With secure payments, verified artisans, and quality checks, we ensure a safe and reliable shopping experience.
    Artisans can join Svamart through the Become a Seller section. After verification, they can list their handmade products and reach customers nationwide.
    If you receive a damaged or incorrect product, you can request a return or replacement within the specified return window. Each product page includes detailed return and refund information.
    Yes. Once your order is dispatched, you’ll receive a tracking link via SMS or email. You can also check live updates in the “My Orders” section.
    Delivery time depends on the Product making time with artisan’s location and your address. Since the products are handcrafted, shipping may vary slightly. Estimated delivery dates are clearly shown on each product page.
    Yes. Svamart uses secure and encrypted payment gateways. You can pay via UPI, net banking, digital wallets, credit/debit cards and Cod with complete safety.
    Placing an order is easy—browse the product you like, add it to your cart, and complete the checkout. You can securely purchase Indian handmade products with multiple payment options.
    Shopping at Svamart supports Indian artisans, preserves traditional crafts, and provides you with unique, high-quality handmade items. You get premium, eco-friendly products that are not mass-produced.
    Yes. Svamart features genuine handmade and artisan-crafted products. Each item is created by talented Indian artisans, ensuring authenticity, cultural value, and high craftsmanship.
    Svamart is an online marketplace for authentic Indian handicrafts and handmade products. We connect customers with skilled artisans from across India, offering premium handcrafted home decor, art pieces, accessories, and traditional crafts.